Help  

If you are having problems receiving your emails and are a bit uneasy, we totally understand your pain.  The best thing to do is add ActiveJunky.com to the “safe list” in your e-mail application.  If an AJ e-mail is already in your spam folder, open the e-mail and click “not spam.”  Here are some tips that can help for specific e-mail programs:

 

GMAIL

        Click the "Spam" link on the left toolbar.  Click on the email sent by Active Junky.  Click "Not Spam" option.

Outlook

        Go to the "Tools" menu and select "Options.”  There will be a "Preferences" tab, click the "Junk E-Mail" option.  Click the "Safe Senders" folder.  Click on "Add.”  Type ActiveJunky.com

        into the field in the window that comes up, and then click OK. (make sure you click OK on the other windows you have opened up)

Yahoo

        Click on "Mail Options" then "Filters” then "Add.”  Name the filter AJ, then type ActiveJunky.com where it says “From header contains.”

        On the option that says "Move the message to," select the option for "Inbox.”  Click "Add Filter" to confirm

Hotmail

        Click "Options.”  Click on the "Junk Email Protection.”  Click on"Safe List.”  Add ActiveJunky.com

 

If we didn’t list your email provider or if you are having other technical issues, you may contact us at admin@activejunky.com

 

 
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